Privacy policy

Thank you for visiting our web site. This privacy policy tells you how we use the personal information collected. Please read it before using the site or submitting any personal information.

By using the site, you accept the practices described in this privacy policy. These may be changed, but any revisions will be posted and they will only apply to activities and information going forward, not retroactively.

You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Please note that the privacy practices set out in this policy are for this web site only. If you link to other web sites, please review the privacy policies posted on those.

  • Access to your information and correction

    You may request access to the data we hold about you. If you would like to know more about your data we hold and how it is stored then please get in touch with us via the Contact section on this website.

    We want to make sure that your personal information is accurate. You may ask us to correct information you think is inaccurate or you may ask us to delete your data at any time.

  • Collection of information

    We collect personally identifiable information, like names, phone numbers, postal addresses, email addresses, etc, when voluntarily submitted by our visitors. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

    Your information is never shared or sold to any third party companies or organisations.

  • Cookies

    A cookie is a small text string which is sent to your browser from our servers and stored on your computer's hard drive. It is an anonymous unique identifier, allowing sites to know whether you have logged in on password-protected sites, or are engaged in other activities such as shopping on e-commerce sites. 

    You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set. If you reject all cookies, you may not be able to some services.

    Cookies are not shared with any third-parties.

  • Distribution of information

    We may share information with government agencies, the Police or other companies assisting us in fraud prevention or investigation. We may do so when we are:

    (1) permitted or required to do so by law.

    (2) trying to protect against or prevent actual or potential fraud,

    (3) investigating fraud which has already taken place.

    Information is not provided to these companies for marketing purposes.

  • Data security
    Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

    All marketing emails and newsletters from this site allow you to opt out of further mailings.
  • External websites

    Our website may include links to other websites. We do not control, and are not responsible for, their content or procedures. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices.

    This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

  • Google Analytics cookies

    Google Analytics is a website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages on our website and the marketing programmes that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors.

    You may universally opt out of Google Analytics tracking on all websites by visiting the following site:

  • Contact information

    If you have any questions, concerns or comments about our Privacy Policy, or if you want details of the information we have collected about you, please email us via our Contact form.

    You can correct any factual errors in the information we hold or require us to remove your details.